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Personal Data Collection Statement

Since part of the e-services of this website must be operated through provision of personal data and the data items actually depend on the service request, so, as department of coordination and maintenance of this website, staff of Social Welfare Bureau (hereafter SWB) dealing with this information should be abide by legal stipulations related to personal data protection of Macao SAR.

When you are browsing this website, SWB computer system will automatically have your data recorded, especially including: internet zone, IP address, and region; browsing date and time (start and end); SWB sub-webpage browsed; super-links and zones.

Generally, SWB will only use the information for statistics purpose.  In case acts constitute legal offences (such as attacking this website), SWB will possibly provide the recorded data to law enforcement authorities due to necessary criminal investigation.  These authorities will then use the data for investigation to track down the offender.

You are welcome to contact SWB via email: dep@ias.gov.mo.  Please note that while transmitting the information in open network, you run certain risk of allowing this data (including the personal data) to be seen or used by unauthorized third party.  Therefore, SWB recommends that, as far as possible, you should use methods other than the email for enquiries or complaints concerning personal data processing.  If you make enquiries or complaints at SWB via email, SWB will handle the personal data collected in accordance with “Personal Data Collection Statement” of relevant services.  So, we suggest you read the relevant statements first.