Home » SWB Services » Service for Prevention and Treatment of Problem Gambling » Problem Gambling Prevention and Treatment Division – The Resilience Centre

SWB Services


Problem Gambling Prevention and Treatment Division
- The Resilience Centre




Rua Francisco H. Fernandes, n.º 11, Edf. Walorly, 2.º andar-AK1, Macau


2832 3902


2832 3928

Counselling Hotline for Problem Gambling

2832 3998

Opening Hours

Monday to Thursday 9:00am to 1:00pm; 2:30pm to 5:45pm

Friday 9:00am to 1:00pm; 2:30pm to 5:30pm A

(Closed on public holidays)

Application Requirement

- Macao resident or non-resident;
- Individuals or families which are disturbed by problem gambling.

Content of Service

- Personal and family counseling.
- Hotline counseling and consultation.
- Financial counselling service.
- Community-based educational talks and activities on gambling prevention.
- Promotion on responsible gambling.

Application Procedures and Document Require

  • Photocopy of Macao Resident Identity Card and presentation of the original (Non-resident of Macao has to submit valid document of identity);
  • Other relevant documents may need to be submitted whenever necessary.