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SWB Services
Social Worker Practice Registration
Web page of social worker registration
- About Social Workers － Registration
- Introduction
- Social Worker Professional Qualification System
- Transitional system stipulated by law
- Social Workers Professional Qualification Accreditation and Registration System (Online Application)
- Overview of Social Workers Registration Applications
- Administrative violations and fines
- Fee
- Promotion and Printing
- Related links
- Q&A
- Download
- Complaint
- Contact us
- List of Registered Social Workers
Introduction
| The Law No.5/2019 “Social Worker Professional Qualification System” came into effect on 2nd April, 2020, marking an important milestone in the development of social workers in Macao. Through specifying the qualifications, abilities and ethical conduct, the system guarantees and enhances the overall professional quality and ability of social work services. At the same time, through the requirements of continuous training, the service level of social workers will be gradually improved. |
Social Worker Professional Qualification System
| ● | Macao Special Administrative Region Law No.5/2019 |
| ● | Legal subject： |
| The law stipulates the professional qualification system for social workers in Macao Special Administrative Region (hereafter referred to as Macao SAR or Macao) to regulate the following matters: (1) Professional qualification accreditation; (2) Registration for social work occupations; (3) Discipline rules for social work occupations. | |
| ● | Legal objectives： |
| (1) Ensuring the professional qualification of social workers；(2) Continuously improving the professional competence and service quality of social workers；(3) Enhancing the development of social work；(4) Protecting the rights and interests of service users. | |
| ● | The rights of a social worker： |
| (1) Obtaining, holding and using the registration card; (2) Using relevant professional title; (3) Participating in professional trainings; (4) Giving opinions to the work of the “Professional Council for Social Workers”; (5) Requesting the employer entity to obtain the documents, information and other elements necessary for the provision of services; (6) Performing work under conditions of dignity, safety and personal and professional respect, especially being able to use an independent space and work platform appropriately arranged by the employer entity when performing counseling; (7) Getting support from the Social Welfare Bureau, especially legal information, professional consulting and counseling services. | |
| ● | The obligations of a social worker： |
| (1) Providing services in a professional and responsible manner; (2) Maintaining the professional reputation of social workers; (3) Observing professional confidentiality; (4) Paying attention to handling relationships with service users, especially not to obtain private benefits from them; (5) Notifying the service users in case of unfavorable situation in accordance with the law or proper guidelines; (6) Abiding by the “Code of Professional Ethics for Social Workers”. |
Transitional system stipulated by law (2nd April, 2020 to 1st April, 2021)
| ● | Paragraph 1, Article 33 of the Law No.5/2019 stipulates that Macao residents who perform their duties in a private entity under the title of “social worker” before the effective date of the law may apply to the “Professional Council for Social Workers” (hereafter referred to as “The Council”) for professional qualification accreditation of social workers within one year from the effective date of the law. During the transition period and before the completion of the social worker registration process, the above persons may continue to engage in social work and use the title of “social worker”. |
| ● | Persons with any of the following educational qualifications can only apply for social worker professional qualification accreditation during the transition period： |
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| ● | Holders who have obtained the social worker professional qualification accreditation certificate according to the above regulations must submit an application for social worker practice registration to the Social Welfare Bureau (hereafter referred to as SWB) within three months from the date of issuance of the certificate. |
| ● | Temporary registration： |
| Persons who have obtained a social worker professional qualification accreditation temporary registration letter issued by the Council (only apply to persons who currently working in a private entity as a “social worker” and under the “grandfather system”), according to Paragraph 4, Article 34 of the Law No.5/2019, before the temporary registration of accreditation transfers to confirmed registration of accreditation, these persons can apply for temporary registration at SWB. SWB will issue a social worker temporary registration card to the applicant. | |
| ● | From “temporary registration” to “confirmed registration”： |
| Persons who have obtained a social worker professional qualification accreditation temporary registration letter issued by the Council, after obtaining the confirmation from the Council on their temporary registration of accreditation and obtaining the professional qualification accreditation certificate, these persons must submit an application for social worker practice registration to SWB within three months from the date of issuance of the certificate, which considered as a process from “temporary registration” to “confirmed registration”. |
Complaint
Public are welcomed to reflect related comments about registered social workers by submitting “Complaint against Registered Social Worker【Special Complaint Form】” in persons/ through post, email or fax to the locations as listed below
Submit to：Social Welfare Bureau
Methods of Submitting：
In persons（place the form in the Opinion Box）or post to：
－ Estrada do Cemitério n.º 6, Macau；or
－ Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：Reception Room of“Social Worker Professional Qualification System”
E-mail：infoswreg@ias.gov.mo
Fax：(853) 2835 5279
Enquiry：For assistant or more information about filling the form, please phone Tel: 28575010 to the staff of Social Welfare Bureau for inquiry.
Download：“Complaint against Registered Social Worker【Special Complaint Form】” (The complainant must report in real name)
Administrative violations and fines
| According to Article 29 of the Law No.5/2019,if a registered social worker violates the following regulations, a corresponding fine may be imposed： |
| Violating the following regulations constitutes an administrative violation |
Fine (MOP) |
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| 1 | Registered social workers must carry a registration card when performing their duties and present it to service users at their request | 500 |
| 2 | In the case of suspension or cancellation of registration, the registered social worker shall return the registration card to SWB within 30 days from the date of receiving the notification from the SWB | 1,000 |
| 3 | During the period of validity of the registration, the social worker sentenced to the penalties or measures referred to in Paragraph 2, Article 15 of the Law No.5/2019 must notify SWB of relevant facts within 30 days from the date when the relevant judgment is confirmed | 1,500 |
| 4 | If the social worker’s identity information or employer entity changes, the social worker must notify SWB of the fact within 30 days | 500 |
Fee
| The following fee schedule is approved by Authorization No.56/2020 of Chief Executive. It is approved that the fee of applying for social worker professional qualification accreditation and social worker registration on or before 1st April, 2021 be exempted. |
| Fee Schedule |
| Item | Fee(MOP) |
| Application for professional qualification accreditation (including the issuance of professional qualification accreditation certificate) | 300 |
| Application for issuance of professional qualification accreditation document | 100 |
| Application for registration (including the issuance of social worker registration card) | 200 |
| Application for renewal registration, resumption registration and re-registration | 100 |
| Application for replacement of social worker registration card | 200 |
Promotion and Printing
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● Poster |
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● Booklet HOME PAGE Obligations and regulations for registered social workers |
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Related links
Q&A
| 1. | What is social worker practice registration (hereafter referred to as social worker registration)? | |||||||||||||||||||||||
| A: Persons who have obtained professional qualification accreditation for social work (hereafter referred to as “accreditation”), if they are interested in engaging in social work, they must register with the Social Welfare Bureau (hereafter referred to as SWB) so that they can use the professional title of “social worker”. The registration is valid for three years. | ||||||||||||||||||||||||
| 2. | How to apply for social worker accreditation and registration for persons performing duties under the title of “social worker” starting from 2nd April, 2020? | |||||||||||||||||||||||
| A: Within one year from 2nd April 2020, persons performing social work duties in private entities must apply for accreditation to the “Professional Council for Social Workers” (hereafter referred to as “The Council”). Within three months from the date of issuance of the accreditation certificate, they must apply for social worker registration at SWB. Before the registration process is completed, the above-mentioned persons can continue to engage in social work occupation and use the title of “social worker”. | ||||||||||||||||||||||||
| 3. | Starting from 2nd April, 2020, is it necessary for persons who are not performing social work duties to complete social worker registration before they can practice? | |||||||||||||||||||||||
| A: Yes! Starting from 2nd April, 2020, persons who are not performing social work duties have to complete social worker accreditation and registration. After the registration, they may use the title of “social worker”. | ||||||||||||||||||||||||
| 4. | Do persons performing social work duties in public entities need to obtain social worker accreditation and registration? | |||||||||||||||||||||||
| A: People performing social work duties in public entities, according to the stipulation of Law No. 5/2019, they are public administrative staff having obtained social worker accreditation. They may use the title “social worker”, but they may not register. | ||||||||||||||||||||||||
| 5. | If the applicant does not have a social work qualification but is currently engaged in a job titled “student counselor”, is it necessary to apply for professional qualification accreditation and registration? | |||||||||||||||||||||||
| A: No. If one does not work under the title of “social worker” and does not have a degree in social work, no formalities are required. | ||||||||||||||||||||||||
| 6. | Is it illegal to work under the title of “social worker” without social worker registration? What are the legal consequences? | |||||||||||||||||||||||
| A: This situation may constituted the offence of “usurpation of duty” as stipulated in the current Macao Penal Code, and the violator may be sentenced to a maximum of two years in prison or a fine of up to 240 days. | ||||||||||||||||||||||||
| 7. | Can an organization hire someone who is undergoing social worker accreditation and registration to perform social worker duties? | |||||||||||||||||||||||
| A: No one can work under the title of “social worker” without social worker registration. If the organization intends to hire a person who is undergoing accreditation and registration to perform social worker duties, it must verify that the hired person has achieved social worker status at the time of entry. | ||||||||||||||||||||||||
| 8. | Can non-active social workers apply for social worker accreditation and registration? | |||||||||||||||||||||||
| A: Regardless of whether one is currently active in social work job or not, one can apply for social worker accreditation from the Council if he meets the requirements stipulated by law. Upon accreditation, he can apply for social worker registration at SWB. | ||||||||||||||||||||||||
| 9. | What is temporary registration? | |||||||||||||||||||||||
| A: Persons who have obtained social worker professional qualification accreditation temporary registration letter, according to Paragraph 4, Article 34 of the Law No.5/2019, before the temporary registration of accreditation transfers to confirmed registration of accreditation, these persons can apply for temporary registration at SWB. SWB will issue a social worker temporary registration card to the applicant. | ||||||||||||||||||||||||
| 10. | How to transform from ‘social worker temporary registration’ to ‘social worker confirmed registration’? | |||||||||||||||||||||||
| A: Persons who have obtained social worker professional qualification accreditation temporary registration letter issued by the Council, after obtaining the confirmation from the Council on their temporary registration of accreditation and obtaining the professional qualification accreditation certificate, these persons must submit an application for social worker practice registration to SWB within three months from the date of issuance of the certificate, which considered as a process from “temporary registration” to “confirmed registration”. If the applicant has not completed the registration process, he/she cannot use the title of “social worker”. | ||||||||||||||||||||||||
| 11. | Is there a specified period for renewal registration? What are the requirements? | |||||||||||||||||||||||
| A: According to Paragraph 3, Article 17 of the Law No.5/2019, the renewal registration shall be submitted to SWB within 60 days before the expiry of the validity period. For this reason, if the social worker intends to continue to engage in the social work occupation after the expiry of the validity, he must submit an application for renewal registration to SWB in accordance with the period specified above. And he must meet the conditions to complete no less than 45 hours of continuous training activities within three years. | ||||||||||||||||||||||||
| 12. | What are the consequences if the social worker fails to renew the registration within the specified period? Can it still be renewed? | |||||||||||||||||||||||
| A: If a social worker fails to renew the registration within 60 days before the expiry of the registration validity period, he cannot work under the title of “social worker” after the expiry of the registration validity period. If he wants to continue his career as a social worker, he must apply for re-registration (apply only after the validity date expires. Even only one day too late will require re-registration application). Otherwise he may constitute the offence of usurpation of duty. | ||||||||||||||||||||||||
| 13. | What does it mean by resumption of registration? What is re-registration? What is renewal registration? | |||||||||||||||||||||||
A: For details, please refer to the table below:
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| 14. | Under what circumstances registered social workers are suspended from registration? | |||||||||||||||||||||||
| A: According to Paragraph 1, Article 19 of the Law No.5/2019, the SWB suspends the registration of a social worker under any of the following circumstances: (1) Upon application by the social worker himself; (2) Disciplinary action based on the suspension of registration | ||||||||||||||||||||||||
| 15. | Under what circumstances registered social workers are cancelled from registration? | |||||||||||||||||||||||
A: According to Paragraph 2, Article 19 of the Law No.5/2019, the SWB cancels the registration of a social worker under any of the following circumstances：
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| 16. | What is the difference between suspension and cancellation of registration? | |||||||||||||||||||||||
| A: The registration card is valid for three years. Under normal circumstances, the period of application for suspension of registration cannot exceed the remaining period of validity. After the suspension period ends, an application for resuming registration can be submitted. However, if the suspension of registration is used as a disciplinary action (the maximum suspension period is three years according to the law, if the violation is a recidivism, the maximum suspension period can be changed to five years), the suspension period is more than the remaining validity period, then re-registration is required after the end of the suspension period; there is no specified period for cancellation of registration, and an application for re-registration is required after cancellation. | ||||||||||||||||||||||||
| 17. | What should I do if the registration card is lost or damaged? How long does it take to reissue the registration card? | |||||||||||||||||||||||
| A: If the social worker registration card is lost or damaged within three years of validity, you can apply to SWB to issue a replacement of the registration card, but you must pay the relevant fees (MOP 200), and you must submit a registration card loss or damage statement. Generally, after the completion of the documents and the approval of SWB, the applicant can obtain a replacement registration card at the time notified via SMS sent by SWB. | ||||||||||||||||||||||||
| 18. | If the registration card is lost within 60 days before the expiry of validity period, should I apply for renewal registration? Or to apply for a replacement? | |||||||||||||||||||||||
| A: If the social worker registration card is lost within 60 days before the expiry of validity period, you can apply for renewal registration card instead of a replacement, but you must also submit a registration card loss or damage statement. However, if the registration card is lost more than 60 days before the expiry of validity period, an application for replacement of the registration card is required. | ||||||||||||||||||||||||
| 19. | Under what circumstances must one return the registration card to SWB? | |||||||||||||||||||||||
| A: According to Paragraph 3, Article 19 of the Law No.5/2019, only in the case of suspension and cancellation of registration, the person who was suspended or cancelled must return the registration card to SWB within 30 days from the date of receipt of the notification from SWB. In other cases, including application for temporary registration transferred to confirmed registration, application for renewal registration, and application for replacement of registration card, the applicant only needs to present the temporary registration card / old registration card / damaged registration card to SWB, if you fail to show your old registration card, you will need to fill out the registration card loss or damage statement. | ||||||||||||||||||||||||
| 20. | Under what circumstances will registered social workers constitute administrative violations, and what are the consequences? | |||||||||||||||||||||||
A: According to Article 29 of the Law No.5/2019, if a registered social worker violates the following regulations, a corresponding fine may be imposed:
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| 21. | What is the list of registered social workers published by SWB? Can the public inquire SWB for further information about social workers? | |||||||||||||||||||||||
| A: The law requires SWB to publish a list of registered social workers every month. The list includes the name, registration number, registration validity date, and registration status of the registered social worker. Personal information of registered social workers is protected by law. |
Contact us
| Telephone No.： | 28575010 |
| Address： | Reception room of “Social Worker Professional Qualification System” (Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja) |
| Email： | infoswreg@ias.gov.mo |
Social Workers Professional Qualification Accreditation and Registration System (Online Application)
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Social Workers Professional Qualification Accreditation and Registration System (Online Application) （It is recommended to use Google Chrome browser to enter the system） |
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Social Workers Professional Qualification Accreditation and Registration System (Online Application)：(QR Code) 
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Download
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● Forms |
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| Formulário de pedido de areditação profissional de assistente social |
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| Social Worker Registration Application Form |
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| Suspension and Cancellation of Social Worker Registration Application Form |
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| Notification and Renewal of Personnel Information |
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| Complaint against Registered Social Worker【Special Complaint Form】 |
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| Declaration of Authorization |
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| Declaration of Loss or Damage |
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| Declaration of Returning Social Worker Registration Card |
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List of Registered Social Workers
| List of Registered Social Workers |
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Overview of Social Workers Registration Applications
First time of Registration Application
From“Temporary Registration”to“Confirmed Registration”Application
Application for Renewal Registration
Application for Replacement of Registration Card / Replacement of Temporary Registration Card
Application for Suspension of Registration
Application for Cancellation of Registration
Application for Resumption of Registration
Application of Re-registration
Notification and Renewal of Personnel Information
First time of Registration Application
Eligibility for Application
Persons who have obtained social work professional qualification accreditation certificates which are applied from Professional Council for Social Workers, can apply for social work practice registration.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Social Worker Registration》at the bottom left of the page, and then click《Professional Registration》to proceed the first registration application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau (hereafter referred to as SWB) will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
| Remarks： | The applicant must set up an account at “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”and complete the procedure of Social Worker Professional Qualification Accreditation. After approved, the《Social Worker Registration》will be seen at the bottom left of the page and then the first registration procedure of《Professional Registration》can be carried out. |
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application:
| (i) | Duly completed【Social Worker Registration Application Form】(suitable for those who submit at present); |
| (ii) | Photocopy of Macao Resident Identity Card（if the valid date of the identity card is same as the latest one submitted online, then no need to submit again）; |
| (iii) | One recent colorful photograph of 1 1/2 inch with white background that filmed in recent 6 months (the method of photograph should be suitable for Macao SAR Residential Identity Card and travel documents); |
| (iv) | Original copy of criminal record certificate/ or this document can also be selected to be sent directly to the SWB while applying in Identification Services Bureau. |
| Remarks： | For online application, the above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
MOP200 (Free of charge in the first effective year of the Law No.5/2019).
Methods to collect the cards
| (i) | To collect in person：the applicant must collect the Social Worker Registration Card within the mobile message of notification |
| (ii) | To authorize other person to collect：the authorized person must collect the card in person within the【Declaration of Authorization】, the original copy of identity documents of the applicant and the authorized person. |
Location for collecting the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | During the transitional period (within one year from the effective date of the law), the applicants who perform their duties in any private entity as social workers, must submit the first application for registration to Social Welfare Bureau within three months from the date of issuance of professional qualification accreditation certificates. |
| (ii) | If there are more than 3 years from the date of first application to the date of issuance of professional qualification accreditation certificate, according to the Article 18 of the Law No.5/2019, the applicants must meet the condition to complete continuous training activities (no less than 45 hours within three years). |
| (iii) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
Download
【Social Worker Registration Application Form】
【Declaration of Authorization】
From “Temporary Registration” to “Confirmed Registration” Application
Eligibility for Application
Persons who have obtained the confirmation from the Professional Council for Social Workers on their temporary registrations and obtaining the professional qualification accreditation certificates, they can submit applications as a process from “temporary registration” to “confirmed registration”.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《From Temporary Registration to Confirmed Registration》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
| Remarks： | The applicant who has the qualification of Social Worker Temporary Registration should complete the procedure of confirmation on their temporary social worker professional qualification accreditation through the“Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, and obtain the professional qualification accreditation certificate, then the application of《From Temporary Registration to Confirmed Registration》at the middle top of the page can be proceeded. |
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application:
| (i) | Duly completed【Social Worker Registration Application Form】(suitable for those who submit at present); |
| (ii) | Photocopy of Macao Resident Identity Card（if the valid date of the identity card is same as the latest one submitted online, then no need to submit again）; |
| (iii) | One recent colorful photograph of 1 1/2 inch with white background that filmed in recent 6 months (the method of photograph should be suitable for Macao SAR Residential Identity Card and travel documents); |
| (iv) | Original copy of criminal record certificate/ or this document can also be selected to be sent directly to the SWB while applying in Identification Services Bureau. |
| Remarks： | The above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
Not suitable.
Methods to collect the cards
| (i) | To collect in person：the applicant is required to collect the Social Worker Registration Card within the mobile message of notification and Social Worker Temporary Registration Card. If the temporary registration card cannot be returned due to loss or damage, the applicant is required to fill in 【Declaration of Loss or Damage】. |
| (ii) | To authorize other person to collect and return the registration card：the authorized person must collect the card in person within the【Declaration of Authorization】, Social Worker Temporary Registration Card, the original copy of identity documents of the applicant and the authorized person. If the temporary registration card cannot be returned due to loss or damage, it is required to fill in 【Declaration of Loss or Damage】. |
Location for collecting the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | Within 3 months from the date of issuance of the professional qualification accreditation certificate, the applicant must submit the application to Social Welfare Bureau as a process from “temporary registration” to “confirmed registration”. After the application is approved, the Social Worker Registration Card can be issued. |
| (ii) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
Download
【Social Worker Registration Application Form】
【Declaration of Loss or Damage】
【Declaration of Authorization】
Application for Renewal Registration
Eligibility for Application
Holders of Social Worker Registration Cards should submit the application for renewal registration within 60 days before the expiry of the 3-years validity period.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Renewal Registration》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application:
| (i) | Duly completed【Social Worker Registration Application Form】(suitable for those who submit at present); |
| (ii) | Photocopy of Macao Resident Identity Card（if the valid date of the identity card is same as the latest one submitted online, then no need to submit again）; |
| (iii) | One recent colorful photograph of 1 1/2 inch with white background that filmed in recent 6 months (the method of photograph should be suitable for Macao SAR Residential Identity Card and travel documents); |
| Remarks： | The above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
MOP100.
Methods to collect the cards
| (i) | To collect in person：the applicant is required to collect the Social Worker Registration Card within the mobile message of notification and the original Social Worker Registration Card. If the original registration card cannot be returned due to loss or damage, the applicant is required to fill in 【Declaration of Loss or Damage】. |
| (ii) | To authorize other person to collect and return the registration card：the authorized person must collect the card in person within the【Declaration of Authorization】, the original Social Worker Registration Card, the original copy of identity documents of the applicant and the authorized person. If the original registration card cannot be returned due to loss or damage, it is required to fill in 【Declaration of Loss or Damage】. |
Location for collecting the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | To meet the condition of renewal registration, the applicant must complete 45 hours of continuous training activities which have obtained the confirmation from the Professional Council for Social Workers (every 3 years). |
| (ii) | If the requirements for continuous training activities cannot be completed after the expiry date of validity period, the application for renewal registration should not be submitted. After the continuous training activities are completed, a re-registration application must be proceeded. |
| (iii) | According to the Article 28 of the Law No.5/2019, the applicants who have violated the regulations and been required by the Professional Council for Social Workers to participate in professional enhancement training courses, they must complete the relevant training courses to meet the requirements for renewal registration. |
| (iv) | If the suspension of registration is used as a disciplinary action, an application for renewal registration can be submitted only after the suspension period is ended. |
| (v) | For the person whose suspension period is ended, if the validity period of the original registration card is less than 60 days, a renewal registration can be applied instead of a resumption of registration, also the《Renewal Registration》will be found at the top middle of the web page. |
| (vi)) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
Download
【Social Worker Registration Application Form】
【Declaration of Loss or Damage】
【Declaration of Authorization】
Application for Replacement of Registration Card / Replacement of Temporary Registration Card
Eligibility for Application
Holders of Social Worker Registration Card / Social Worker Temporary Registration Card, who need to replace the Social Worker Registration Card / Social Worker Temporary Registration Card due to loss or damage during the validity period.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Replacement of Registration Card》/《Replacement of Temporary Registration Card》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card / Social Worker Temporary Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application:
| (i) | Duly completed【Social Worker Registration Application Form】(suitable for those who submit at present); |
| (ii) | Photocopy of Macao Resident Identity Card（if the valid date of the identity card is same as the latest one submitted online, then no need to submit again）; |
| (iii) | Duly completed【Declaration of Loss or Damage】. |
| Remarks： | The above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
MOP200（replacement of registration card）.
Methods to collect the cards
| (i) | To collect in person：the applicant is required to collect the Social Worker Registration Card / Social Worker Temporary Registration Card within the mobile message of notification. During collecting the new card, the applicant is required to show out the damaged Social Worker Registration Card / Social Worker Temporary Registration Card to SWB staff. |
| (ii) | To authorize other person to collect and return the registration card：the authorized person must collect the card in person within the 【Declaration of Authorization】, the damaged registration card / temporary registration card, the original copy of identity documents of the applicant and the authorized person. |
Location for collecting the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | If the registration card / temporary registration card is proved to be lost or damaged within 3 years / valid period, the applicant can apply for replacement of registration card / replacement of temporary registration card, also it is required to fill in 【Declaration of Loss or Damage】. |
| (ii) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
Download
【Social Worker Registration Application Form】
【Declaration of Loss or Damage】
【Declaration of Authorization】
Application for Suspension of Registration
Eligibility for Application
Holders of Social Worker Registration Cards may apply by themselves, but not suitable for the persons who are required by the Social Welfare Bureau for suspension of registration based on disciplinary actions.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Suspension of Registration》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. Within 30 days after the applicant has received the approval result / notification, he/she can come in person or entrust others within the duly completed 【Declaration of Retuning Social Worker Registration Card】to return back the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. Within 30 days after the applicant has received the approval result / notification, he/she can come in person or entrust others within the duly completed 【Declaration of Retuning Social Worker Registration Card】to return back the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application
| (i) | DDuly completed【Cancellation and Suspension of Social Worker Registration Application Form】（suitable for application in person）； |
| (ii) | Other documents (if any). |
| Remarks： | The above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
Not suitable.
Methods to return the cards
| (i) | To return in person：the applicant may submit the【Declaration of Retuning Social Worker Registration Card】and return the Social Worker Registration Card in person. If the registration card cannot be shown out, the applicant is required to fill in【Declaration of Loss or Damage】. |
| (ii) | To authorize other person to return the registration card：the authorized person must return the card in person within the【Declaration of Retuning Social Worker Registration Card】, Social Worker Registration Card, the original copy of identity documents of the applicant and the authorized person. If the registration card cannot be shown out, it is required to fill in 【Declaration of Loss or Damage】. |
Location for returning the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website), click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
| (ii) | In the case of voluntary suspension, the registered social worker should return the registration card to SWB within 30 days from the date of receiving the notification from SWB, otherwise the administrative violation will be constituted. |
| (iii) | In the case of suspension of registration is used as a disciplinary action, the one does not need to apply suspension by himself, he only need to come in person or entrust others within the duly completed 【Declaration of Retuning Social Worker Registration Card】to return back the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” within 30 days from the date of receiving the notification letter directly from SWB (if it is not possible to notify directly, the notification letter will be sent by registered mail within 30 days from the third day. If that day is not a working day, it will be deemed to be within 30 days from the first working day). |
| (iv) | If the registration card cannot be shown and returned, it is required to fill and submit【Declaration of Loss or Damage】. |
Download
【Cancellation and Suspension of Social Worker Registration Application Form】
【Declaration of Loss or Damage】
【Declaration of Retuning Social Worker Registration Card】
Application for Cancellation of Registration
Eligibility for Application
Holders of Social Worker Registration Cards may apply by themselves, but not suitable for the persons who are required by the Social Welfare Bureau for cancellation of registration based on unqualified conditions.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Cancellation of Registration》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. Within 30 days after the applicant has received the approval result / notification, he/she can come in person or entrust others within the duly completed 【Declaration of Retuning Social Worker Registration Card】to return back the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. Within 30 days after the applicant has received the approval result / notification, he/she can come in person or entrust others within the duly completed【Declaration of Retuning Social Worker Registration Card】to return back the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application
| (i) | Duly completed【Cancellation and Suspension of Social Worker Registration Application Form】（suitable for application in person）； |
| (ii) | Other documents (if any). |
| Remarks： | For online application, the above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
Not suitable.
Methods to return the cards
| (i) | To return in person：the applicant may submit the【Declaration of Retuning Social Worker Registration Card】and return the Social Worker Registration Card in person. If the registration card cannot be shown out, the applicant is required to fill in【Declaration of Loss or Damage】. |
| (ii) | To authorize other person to return the registration card：the authorized person must return the card in person within the【Declaration of Retuning Social Worker Registration Card】,Social Worker Registration Card, the original copy of identity documents of the applicant and the authorized person. If the registration card cannot be shown out, it is required to fill in 【Declaration of Loss or Damage】. |
Location for returning the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
| (ii) | In the case of voluntary suspension, the registered social worker should return the registration card to SWB within 30 days from the date of receiving the notification from SWB, otherwise the administrative violation will be constituted. |
Download
【Cancellation and Suspension of Social Worker Registration Application Form】
【Declaration of Loss or Damage】
【Declaration of Retuning Social Worker Registration Card】
Notification and Renewal of Personnel Information
Targets
Those persons who have registered as social workers.
Procedure
(i) Application online
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Notification and Renewal of Personnel Information》at the left of the page to input information, complete notification or renew information.
2. The renewal documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB), e.g. Macao Residential Identity Card with renewal name, revised documents about Macao residential identity, photocopy of employment certificate from new employer (if any), etc. and uploaded to complete the relevant procedures.
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours to inform and renew the personnel information;
2. The documents needed to submit are including: duly completed 【Notification and Renewal of Personnel Information】, also the renewed identification documents such as the Macao ID card with the name changed, the documents with the residential status changed, copy of the certificate of work entity issued from the new employer (if any), etc.
3. Social Welfare Bureau will proceed the approval procedure;
Location for application at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | There are two main parts included in the Notification and Renewal of Personnel Information：(1) special notification duty according to the law as listed below；(2) renewal of contact information (e.g. telephone number, email address and home address). |
| (ii) | According to Paragraph 1 of Special Notification Duty, Article 22 of the Law No.5/2019, during the period of validity of the registration, the social worker who is sentenced to the penalties or measures referred to in Paragraph 2, Article 15 of the law mentioned above, must notify SWB of relevant facts within 30 days from the date when the relevant judgment is confirmed. |
| (iii) | According to Paragraph 2 of Special Notification Duty, Article 22 of the Law No.5/2019, if the social worker’s identity information or employer entity changes, the social worker must notify SWB of the fact within 30 days, if the social worker violates this regulation, MOP500 fine will be imposed; among them, the change in employer entity is generally referred to the transition from non-employment to employment, resignation, transfer and retirement; non-social work duties must also be notified; no need to make notification if there are changes in facilities or departments under the same employer entity. Moreover, the change in identity information is included the change in name, date of birth, residential status on Macao Identity Card. |
Download
Application for Resumption of Registration
Eligibility for Application
For those persons who have suspended the registration of social workers if the validity period of the original registration card has not expired at the end of the suspension period.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in ““Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must log in via his email address or Macao mobile phone number, then click in《Resumption of Registration》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
| Remarks： | First of all, the applicant must complete the procedure of suspension at the “Social Workers Professional Qualification Accreditation and Registration System (Online Application)” and finish the applied suspension period or the suspension period used a disciplinary action ordered from Social Welfare Bureau, then the《Resumption of Registration》will be seen at the middle top of the page and the application can be proceeded. |
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application:
| (i) | Duly completed【Social Worker Registration Application Form】(suitable for those who submit at present); |
| (ii) | Photocopy of Macao Resident Identity Card（if the valid date of the identity card is same as the latest one submitted online, then no need to submit again）; |
| (iii) | Original copy of criminal record certificate/ or this document can also be selected to be sent directly to the SWB while applying in Identification Services Bureau; |
| Remarks： | For online application, the above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
MOP100.
Methods to collect the cards
| (i) | To collect in person：the applicant must collect the Social Worker Registration Card within the mobile message of notification |
| (ii) | To authorize other person to collect：the authorized person must collect the card in person within the【Declaration of Authorization】, the original copy of identity documents of the applicant and the authorized person. |
Location for collecting the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | The registration certificate is valid for three years. Under normal circumstances, the period of application for suspension of registration cannot exceed the remaining period of validity. After the suspension period ends, an application for resuming registration can be submitted. However, if the suspension of registration is used as a disciplinary action (the maximum suspension period is three years according to the law, if the violation is a recidivism, the maximum suspension period can be changed to five years), the suspension period is more than the remaining validity period, then re-registration is required after the end of the suspension period, also the《Resumption of Registration》will be seen at the middle top of the page. |
| (ii) | For the person whose suspension period is ended, if the validity period of the original registration card is less than 60 days, a renewal registration can be applied instead of a resumption of registration, also the《Renewal Registration》will be found at the top middle of the web page. |
| (iii) | According to the Article 28 of the Law No.5/2019, the applicants who have violated the regulations and been required by the Professional Council for Social Workers to participate in professional enhancement training courses, they must complete the relevant training courses to meet the requirements for renewal registration. |
| (iv) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
Download
【Social Worker Registration Application Form】
【Declaration of Authorization】
Application of Re-registration
Eligibility for Application
•Those persons who have cancelled the registrations.
•Due to disciplinary action, when the suspension period is ended, the original registration
card have been expired, therefore an application of re-registration is required.
•Application of re-registration is required if the renewal registration cannot be proceeded
due to the late application for renewal registration.
Application Method and Procedure
(i) Online application
1. The applicant can visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”. The applicant must create an account and log in via his email address or Macao mobile phone number, then click in《Re-registration》at the top middle of the page to proceed the application;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
| Remarks： | First of all, the applicant must complete the procedure of registration cancellation at the “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or after the applicant was not eligible for registration and was required by the Social Welfare Bureau to cancel registration, or the original registration was expired and could not restore/renew the registration, then the《Re-registration》will be seen at the top of the page and the application can be proceeded. |
(ii) Application in person
1. The applicant can submit application documents in person at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System” during office hours, and complete the online application process on-site with the assistance of the staff;
2. After completed the application, the applicant will receive a mobile message for confirmation and can check the status of application through the system;
3. Social Welfare Bureau will proceed the approval procedure;
4. After the applicant has received the approval result / notification, he/she can come in person or entrust others to take the Social Worker Registration Card at Centro de Sinistrados da Ilha Verde：the reception room of “Social Worker Professional Qualification System”.
Documents required for application:
| (i) | Duly completed【Social Worker Registration Application Form】(suitable for those who submit at present); |
| (ii) | Photocopy of Macao Resident Identity Card（if the valid date of the identity card is same as the latest one submitted online, then no need to submit again）; |
| (iii) | One recent colorful photograph of 1 1/2 inch with white background that filmed in recent 6 months (the method of photograph should be suitable for Macao SAR Residential Identity Card and travel documents); |
| (iv) | Original copy of criminal record certificate/ or this document can also be selected to be sent directly to the SWB while applying in Identification Services Bureau. |
| Remarks： | For online application, the above-mentioned documents must be prepared as electronic files (JPEG, PDF, PNG format, the file size of each file does not exceed 5MB) and uploaded to complete the relevant procedures. |
Fee
MOP100.
Methods to collect the cards
| (i) | To collect in person：the applicant must collect the Social Worker Registration Card within the mobile message of notification |
| (ii) | To authorize other person to collect：the authorized person must collect the card in person within the【Declaration of Authorization】, the original copy of identity documents of the applicant and the authorized person; |
| (iii) | In the case of failure to renew due to the expiry date, the original registration card must be shown. If the original registration card cannot be returned due to loss or damage, it is required to fill in【Declaration of Loss or Damage】. If the applicant authorizes other person to collect or return the card, he needs to follow the collecting procedure of renewal application. |
Location for collecting the cards and applying at present
Centro de Sinistrados da Ilha Verde, Avenida do Conselheiro Borja：the reception room of “Social Worker Professional Qualification System”.
Apply at present and office hours for collecting the cards
Monday to Thursday：09:00－13:00；14:30－17:45
Friday：09:00－13:00；14:30－17:30
Closed on Saturday, Sunday and public holiday
Inquiry of application procedure
For inquiry of the related application procedure, the applicant may visit the current website or the “Professional Council for Social Workers” website, click in “Social Worker Professional Qualification Accreditation and Registration System (Online Application)”, or phone the hotline 2857 5010.
Special reminders
| (i) | Applicants of re-registration must be the holders of social work professional qualification accreditation certificate. |
| (ii) | To meet the condition of re-registration, the applicant must complete 45 hours of continuous training activities which have obtained the confirmation from the Professional Council for Social Workers. |
| (iii) | According to the Article 28 of the Law No.5/2019, the applicants who have violated the regulations and been required by the Professional Council for Social Workers to participate in professional enhancement training courses, they must complete the relevant training courses to meet the requirements for renewal registration. |
| (iv) | After the applicants have submitted all the required documents, the application procedure will be deemed complete and the approval procedure will be carried out. If the submissions of documents are not completed after 6 months, the applications will be deemed invalid and unapproved. |
Download
【Social Worker Registration Application Form】
【Declaration of Loss or Damage】
【Declaration of Authorization】